Refund Policy
At SSG, we strive to provide high-quality services and ensure customer satisfaction. Please read our refund policy carefully before making any purchase.
1. Cryptocurrency Payments
We accept payments in cryptocurrency, including USDT (BEP20) via Binance Smart Chain (BSC), processed through secure third-party providers such as Coinbase Commerce.
⚠️ Important Notice:
All cryptocurrency transactions are final and irreversible
Once a payment is completed, it cannot be canceled or reversed
2. No Refund Policy
Due to the nature of blockchain-based payments:
We do not offer refunds for completed transactions
We are not responsible for:
Incorrect wallet addresses entered by the user
Sending funds to the wrong network
Losses due to user error
3. Exceptional Cases
Refunds may only be considered in rare situations, such as:
Duplicate payment made by mistake
Service not delivered (if applicable)
In such cases:
Refund requests will be reviewed manually
Approval is at the sole discretion of SSG
If approved, refunds may be issued in cryptocurrency or alternative method
4. Processing Time
If a refund is approved:
It may take 3–10 business days to process
Blockchain network delays may affect the timing
5. Chargebacks
Since cryptocurrency payments do not support chargebacks:
Any attempt to dispute payments through third parties may result in account suspension
6. Contact Us
If you believe you qualify for a refund or have any concerns, please contact us through our official website.